Have Any Questions?
FAQ's
Building a website can feel overwhelming, but Dotty makes it simple. Check out the answers here to learn how it all works.
What’s included in each website package?
All the details of our Starter, Standard, and Pro plans are listed on our website. If you’re unsure which plan is right for you, feel free to reach out. We’ll help you pick the best fit.
Are domain and hosting costs included in the monthly price?
No. Domain registration and hosting are not included. You’ll need to purchase those separately, but don’t worry: we’ll guide you through setup and connect everything for you.
What do I need to send you to get started?
We’ll need:
Your logo (if you have one)
Colour scheme or brand vibe
Text for your pages (we’ll guide you)
Photos or images you’d like to use
Need help with branding or copy? We’ve got add-ons for that coming soon.
Do you offer add-ons or extras?
Yes! Add-ons like email setup, branding kits, SEO, Social Media Packages and more are available on request. These are not listed on the website yet but will be available soon. Chat to us if you’d like to know more or get a quote.
What if I don’t have a logo or brand colours yet?
No problem! You can send us a general idea of the look you want (e.g. earthy, minimal, playful), and we’ll make it work. We also offer a simple branding add-on if you’d like help creating a logo and choosing fonts and colours.
Can I upgrade my plan later?
Absolutely! You can move from Starter to Standard or Pro at any time. We’ll help you scale when you’re ready.
How long will it take to launch my site?
Usually within 5 -10 business days for a starter package, depending on how quickly we receive your content and any revision requests. We’ll keep you updated every step of the way.
Do I need to build or edit anything myself?
Nope. We take care of everything. Dotty websites are done-for-you, so you don’t need to touch a thing. We handle setup, design, updates, and support depending on your plan.
Can I request changes to my website later?
Yes! Simply request a change and we’ll do it for you. Each plan includes a set number of content updates per month. No tech skills needed!
Do you migrate existing websites?
Not at this time. Dotty focuses on fresh, new website builds from scratch. If you have an existing website, we recommend starting clean with a new setup tailored to your goals.
